Community and Stakeholder Engagement

From new neighbourhoods to vital infrastructure, our dedicated team connects projects and people to build a stronger future.
Media Profile knows how to engage communities and audiences to build support for large-scale transit infrastructure projects and transformational, large scale developments. We have a seasoned team of more than a dozen professionals, some of whom have worked within government agencies charged with large projects and some that are former journalists. We also have creative professionals to create engaging content for these projects through photography, videography, drone and graphic design.

Core Expertise

Our community and stakeholder engagement team expands clients' capabilities across key functions critical to project success, bringing the expertise and insight needed to navigate complex communications challenges.
Community Relations
Major infrastructure and development projects depend on strong relationships with the communities they affect. We help project teams build trust with local residents, businesses, and community leaders through community engagement strategies for infrastructure and construction projects. Our approach focuses on understanding community concerns early, maintaining open dialogue throughout project delivery, and ensuring projects remain responsive to local priorities.
Crisis and Issues Management
Infrastructure and construction projects operate in highly visible environments where issues can escalate quickly. We provide issues management and crisis communications support for infrastructure projects, helping organizations anticipate potential risks, respond effectively to emerging concerns, and maintain stakeholder confidence. Our team develops proactive response frameworks that protect project reputation and support continued project delivery.
Stakeholder Engagement
Successful infrastructure projects require alignment across governments, community organizations, industry partners, and advocacy groups. We develop stakeholder engagement strategies for infrastructure projects that identify key audiences, anticipate concerns, and build constructive relationships. By creating clear pathways for dialogue and feedback, we help project teams manage complex stakeholder environments and maintain support for major projects.
Strategic Planning
Infrastructure projects require communications strategies that align with regulatory processes, project milestones, and stakeholder expectations. We develop strategic communications plans for infrastructure projects, ensuring engagement activities support long-term project success. Our planning process integrates stakeholder communications, community engagement, and issues management into a coordinated strategy.
Public Consultation and Communication
Public consultation is a critical part of infrastructure planning and urban development. We design and manage public consultation and communications programs for infrastructure projects, ensuring communities have meaningful opportunities to participate while project information is communicated clearly and transparently. From community meetings and digital engagement to consultation reporting and stakeholder briefings, we help organizations deliver credible and effective consultation processes.
Bid/RFP Preparation
In competitive infrastructure procurement processes, a strong stakeholder strategy can strengthen a proposal. We support developers, engineering firms, and project consortiums with bid communications and stakeholder engagement strategies for infrastructure RFPs. Our work helps proposals demonstrate a clear understanding of community expectations, stakeholder relationships, and project communications requirements.

See us in action

Just a few of the infrastructure and development projects we've supported in our own communities.

Meet the Team

David Wills

David Wills

Senior Vice President
Stephanie Bell

Stephanie Bell

Senior Vice President
Sherline Joe

Sherline Joe

Vice President
Rawle Agard

Rawle Agard

Communications and Public Engagement Lead
Hayden Narine

Hayden Narine

Senior Community Liaison Officer
Jody Robinson

Jody Robinson

Community Liaison Officer
 Eric Kular

Eric Kular

Creative Producer
Abigail Atmadja

Abigail Atmadja

Communications Coordinator

Contact Us